Support
We’re here to help
Questions about FenceTracer or the Next Aura Worker app? Reach out and a real person will get back to you.
Contact us
- [email protected]
- Response time
- We aim to reply within one business day, Monday–Friday.
Next Aura Worker app
Next Aura Worker is the companion app for fence-install crews using a FenceTracer company workspace. It’s used by foremen and installers to see their assigned jobs, open drawings and site details, post status updates, and mark work complete from the field.
How do I sign in to the Worker app?
The Worker app requires an active FenceTracer company account. Your company admin invites you from the FenceTracer studio, then you sign in to the app with the same email and password. If you don't have an invite yet, ask your office or estimator to send one.
I'm a fence contractor — how do I get started?
Create a FenceTracer account at fencetracer.com/sign-in, set up your company and pricing, then invite your crew. The Worker app pulls the jobs you assign in the studio.
I forgot my password.
Use the “Forgot password” link on the sign-in screen, or email [email protected] and we’ll help you reset it.
How do I delete my account?
Visit the official Next Aura Worker account deletion page or email [email protected] from the address on your account and we’ll remove your data within 30 days.
Where can I report a bug or request a feature?
Email [email protected] with as much detail as you can — screenshots, the job you were on, what you expected vs. what happened. We read every message.
More resources
Looking for guides on quoting, pricing, and running a fence contracting business? Visit our resources library.